Privacy Policy

Introduction

Dotme is a digital platform that serves as an innovative launchpad for content creators. It enables creators to connect with their audiences through various forms of online content, including articles, videos, recipes, tours, online stores, websites, and social media posts. With its headquarters located in Melbourne, Australia, and additional offices in Sydney, Dotme is dedicated to enhancing the discoverability and manageability of your digital presence.

Applicability

This Privacy Notice applies to the collection and processing of personal information by Dotme, acting as a data controller, for various categories of individuals, including:

Platform Visitors
Dotme Users (both Paid Plan and Free Plan)
Subscribers
Profile Visitors
Dotme Developers
Participants in surveys, marketing activities, or trade promotions

Dotme may also act as a data processor on behalf of its Users when instructed. Please note that this Privacy Notice does not cover the processing of personal information by Dotme Users. If you are a Profile Visitor or Subscriber and wish to understand how a Dotme User handles your data, please refer to the respective User’s privacy notice or contact them directly.

If you provide personal information about another person (e.g., as a representative), it is your responsibility to share this Privacy Notice with that individual and ensure they are aware of how their data will be used.

Types of Personal Information Collected

Dotme collects personal information, which falls into the following categories:

Voluntarily Provided Information: When you register as a Dotme User, Subscriber, or interact with our services, you may voluntarily provide personal information. For example, Free Plan Users are required to provide their email address, name, username, hashed password, industry vertical, and marketing preferences. Paid Plan Users are additionally requested to provide their full name, billing email address, billing address, and payment method. Subscribers may provide their email address or SMS number. Additionally, during interactions such as responding to surveys or making reports, you may voluntarily provide your name, email address, and other relevant information.
Information retrieved from the Internet: Dotme collects information from other social media platforms, blogs, articles & other sources on the internet. This may include but is not limited to personal information, images, videos, playlists, blogs, usage statistics on respective platforms, interactions etc whether available on a public platform or otherwise
Automatically Collected Information: Dotme automatically collects certain information when you visit our platform, engage with our services, or participate in surveys and promotions. This may include your IP address, device type, unique identifiers, browser details, geographic location, usage data, diagnostic data, and technical information. We also track how your device interacts with our platform, Dotme Services, or User Profiles, including page access and link clicks. Some of this data is collected through cookies and similar tracking technologies.
Information Obtained from Third Parties: Dotme may occasionally receive personal information about you from third-party sources, such as service providers assisting with marketing campaigns, partners involved in providing Dotme Services, or other legally authorized entities.
Children’s Data: Dotme’s services are not intended for individuals under the age of 18 (the “Age Limit”). If you are under the Age Limit, please refrain from using Dotme Services and providing your personal information. Parents or guardians who become aware of minors under the Age Limit providing personal information should contact us, and we will take appropriate steps to erase or destroy such data.

Purposes of Data Collection

The personal information collected serves various purposes, including but not limited to:

Delivering and enhancing Dotme Services
Customizing content based on user data, location, and preferences
Conducting consumer research and surveys
Providing customer support and handling requests, complaints, or Intellectual Property Reports
Monitoring usage and addressing technical issues
Processing payments for Paid Plan Users
Business planning, reporting, and forecasting
Distributing promotional materials, special offers, and information about relevant goods, services, and events
Administering our business, complying with legal obligations, managing relationships, and safeguarding against fraud
Using User-generated content in advertising and marketing campaigns
Informing algorithms to offer relevant content recommendations

Legal Basis for Processing Personal Information

Dotme processes personal information based on several legal grounds, including consent, contract performance, legitimate interests, legal obligations, and vital interests. If you have questions about the legal basis for processing your personal information, please contact us.

Disclosure of Personal Information

Dotme may share your personal information with the following categories of recipients:

Group companies and third-party service providers that support the delivery, functionality, and security of our platform and services.
Social media providers if we introduce social media log-ins in the future.
Law enforcement, government agencies, courts, or third parties when disclosure is legally required, to protect our rights or vital interests, or as per applicable laws and regulations.
Actual or potential buyers in connection with the sale, merger, or acquisition of our business, with the understanding that they must use personal information as outlined in this Privacy Notice.
Other parties with your explicit consent.
To facilitate payments within Dotme Services, we engage third-party payment processors who adhere to stringent security standards and industry regulations. These processors include Stripe, PayPal, and Square.

Cross-Border Data Transfer

Your personal information may be transferred to and processed in countries outside your country of residence. These countries may have different data protection laws. Dotme takes measures to ensure your personal information remains protected, including data transfer agreements with our group companies and similar safeguards with third-party service providers and partners.

Use of Cookies and Tracking Technology

Dotme utilizes cookies and tracking technologies to collect and use personal information. Detailed information about the types of cookies, their purposes, and control options is available in our Cookie Notice.

Data Retention

Dotme retains personal information for the duration necessary to fulfill the purposes outlined in this Privacy Notice, in accordance with applicable legal and regulatory requirements.

Security Measures

Dotme has implemented appropriate security measures to prevent unauthorized access, loss, alteration, or disclosure of personal information. Access to personal information is limited to authorized personnel, contractors, and third parties bound by confidentiality agreements.

While Dotme employs commercially acceptable security measures, absolute security cannot be guaranteed. In the event of a suspected personal information breach, Dotme follows established procedures and will notify affected parties and relevant regulators when legally required.

Data Subject Rights

You have various data protection rights, including:

Accessing, correcting, or updating your personal information.
Requesting deletion, objecting to processing, or requesting data portability.
Opting out of marketing communications.
Withdrawing consent for processing that relied on consent.
The right to lodge a complaint with a data protection authority.

Dotme responds to all requests in accordance with applicable data protection laws.

Complaints

If you have concerns about how Dotme handles your personal information or our privacy practices, you may file a complaint with us. We will acknowledge receipt and initiate an investigation if necessary. In the unlikely event that we cannot resolve your complaint to your satisfaction, you may contact your local privacy and data protection authorities.

Changes to Privacy Notice

Dotme may update this Privacy Notice in response to evolving legal, technical, or business developments. When significant changes occur, we will take appropriate measures to inform users, and consent will be sought if required by applicable data protection laws.

You can verify the most recent update date of this Privacy Notice at the top of the document.

Contact Information

For questions about this Privacy Notice, our privacy practices, or to make inquiries regarding your personal information, including corrections, please contact Dotme through the following means: info@dotme.in